This is a year round, remote position. This job posting is only for applicants who do not require visa sponsorship.

Are you a detail-oriented and guest-focused professional with a passion for delivering exceptional service? We are seeking a motivated and enthusiastic Group Reservations Manager to join our team!

As the Group Reservations Manager, you will play a crucial role in serving as a key liaison between Reservations, Sales, and Events while also ensuring smooth and efficient daily operations of our reservation department. Your energetic and proactive approach will contribute to enhancing guest satisfaction by managing room inventory, maximizing revenue, and providing personalized service. If you thrive in a fast-paced environment, have excellent communication skills, and enjoy building relationships with guests and colleagues, this is your opportunity to make a significant impact and contribute to our guests' unforgettable experiences.

Responsibilities:

• Oversee the daily operations of the Group Reservations team and serve as a key liaison between Reservations, Sales, and Events.
• Manage the Group Turnover process by reviewing contracts and ensuring accuracy of rates, dates, packages, and inventory across systems.
• Maintain accurate group information in Delphi and ensure proper setup of group rates and inventory in Opera/PMS.
• Create and manage customized group booking links, monitoring functionality and stay-through capability.
• Conduct daily reviews of group and hotel inventory to prevent overbooking and optimize availability.
• Collaborate with Sales and Events to prepare rate summaries and provide ongoing support to clients and internal teams to ensure seamless group booking operations.

Join our dynamic team as a Group Reservations Manager and be part of a hospitality organization dedicated to exceeding guest expectations. Apply now and contribute to creating exceptional guest experiences at our hotel or resort!

• Experience in group reservations, sales coordination, or hotel reservations management, preferably in a hospitality or resort environment.
• Excellent communication and interpersonal skills.
• Strong attention to detail with the ability to manage multiple priorities in a fast-paced setting.
• Proficiency in reservation systems and hotel property management systems.
• Knowledge of revenue management principles and techniques.
• Attention to detail and accuracy in data entry.
• Proficiency with Delphi, Opera, or similar hotel systems.
• Leadership and team-building skills.
• Bachelor's degree in hospitality or a related field preferred.

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.   A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays). 
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace.  Pre-employment drug test and background check required.  We participate in E-Verify.