The Westin Indianapolis is a prestigious downtown hotel located in the heart of Indianapolis, Indiana, offering exciting career opportunities for job applicants looking to join the hospitality industry. As part of the Westin brand, known for its focus on well-being and guest satisfaction, employees at The Westin Indianapolis can expect to work in a supportive and positive environment. The hotel offers a range of employment opportunities, from guest services to culinary, events, and more, providing a diverse and fulfilling career path. The Westin Indianapolis is committed to creating a culture that values personal and professional growth, teamwork, and exceptional guest experiences. Employees can expect to work in a modern and stylish environment, where they can showcase their skills, advance their career, and be part of a team that delivers exceptional service to guests. Joining the team at The Westin Indianapolis presents an exciting opportunity to be part of a renowned hotel that is dedicated to creating memorable experiences for guests in the vibrant city of Indianapolis.

Are you a hospitality enthusiast ready to embark on an exciting journey in the world of guest services? Join our team as a Front Desk Intern and gain hands-on experience in a fast-paced and vibrant environment. As the first point of contact for our valued guests, you will have the opportunity to showcase your high energy, enthusiasm, and exceptional customer service skills. From providing warm welcomes to assisting with guest inquiries, you will play a vital role in creating memorable experiences. With guidance from our experienced team, you will learn the ins and outs of front desk operations, reservation management, and guest satisfaction. If you have a passion for hospitality, a positive attitude, and a desire to learn and grow, this internship is the perfect stepping stone for your career.

Responsibilities:

• Greet and welcome guests with a friendly and professional demeanor.
• Assist guests with check-in and check-out procedures.
• Handle guest inquiries and provide accurate information about the hotel's facilities, services, and local attractions.
• Ensure guest satisfaction by promptly addressing concerns or requests.
• Assist in managing reservations and updating guest profiles.
• Collaborate with other departments to ensure seamless guest experiences.
• Maintain cleanliness and organization at the front desk area.
• Continuously learn and develop skills under the guidance of experienced team members.

Join our team of hospitality professionals as a Front Desk Intern and gain invaluable industry experience while honing your customer service skills. Apply now to kickstart your hospitality career and be a part of creating unforgettable moments for our valued guests. Together, we will create exceptional experiences and leave a lasting impression on those we serve!

• Enrolled in a hospitality management or related program.
• Strong communication and interpersonal skills.
• Customer-oriented with a positive and friendly attitude.
• Ability to multitask and work effectively in a fast-paced environment.
• Attention to detail and a high level of professionalism.
• Proficiency in Microsoft Office Suite and hotel reservation software is a plus.
• Flexibility to work weekends and holidays.
• Eligibility for internship program based on university or college requirements.

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.   A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays). 
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace.  Pre-employment drug test and background check required.  We participate in E-Verify.